Customer Support
At Simply Amazing Apples, we are committed to creating an elevated gourmet gifting experience backed by thoughtful, responsive customer care.
Whether you have questions about shipping, local pickup, gifting options, custom orders, seasonal collections, or product recommendations, our team is happy to assist.
Because our gourmet treats are handcrafted in small batches and many orders are shipped nationwide, occasional weather-related transit delays or carrier interruptions may occur. If you experience an issue with your order, we encourage you to contact us promptly so we can review the situation and help provide the best possible resolution.
**How We Can Help
Our customer support team is available to assist with:
- Order questions and updates
- Shipping and delivery concerns
- Local pickup arrangements
- Gifting recommendations
- Seasonal product availability
- Corporate and event gifting inquiries
- Product care and storage recommendations
- Replacement or quality concerns
**Customer Support Hours
Customer support is generally available:
Monday–Thursday | 10:00 AM–4:00 PM CST
Response times may vary during holidays, seasonal launches, pop-up events, and high-volume gifting periods.
**Contact Us
For assistance regarding your order or product questions, please contact us at:
info@simplyamazingapples.com
or call/text:
We appreciate your support and thank you for choosing Simply Amazing Apples.